AMFI Registered Mutual Fund and SIF Distributor · ARN-270604

Grievance Redressal

We are committed to resolving investor concerns promptly

Escalation Matrix

How to Raise a Grievance

Please allow a reasonable time for a response at each level before escalating to the next.

Level 1

Customer Service Desk

Your first point of contact for any query or complaint.

Support@freedomlifex.com · 79778 79976

Level 2

Escalation

If your concern is not resolved to your satisfaction at Level 1.

Shakeel Mansuri · shakeel@freedomlifex.com · 93288 56750

Level 3

Grievance Officer

The final level within NEXTFREEDOM LIFEX PRIVATE LIMITED.

Manish Singh · Manish@freedomlifex.com · 79747 37121

Level 4

AMC / RTA

For scheme- or transaction-specific complaints, you may also approach the AMC’s Investor Service / Compliance Officer, or the Registrar & Transfer Agent: CAMS · KFin Technologies.

Level 5

SEBI (SCORES / SMART ODR)

If your complaint is still not resolved, you may lodge it with SEBI through SEBI SCORES (toll-free 1800 22 7575) or the SMART ODR portal.

What to Include

Your full name, registered mobile/email, folio or transaction reference (if any), and a clear description of the issue.